Help Center
Quick Answers from Darqube Team
Frequently Asked Questions
What is Darqube?
Darqube is a Fintech company that provides innovative software in trading analytics, financial research, secure messaging and algorithmic trading.
What are the products and services offered by Darqube?
Darqube offers the Terminal, Messenger and Tradelab as products and Research, Data API and Platform Integration as services.
Is my personal information stored securely in Darqube?
Darqube is compliant with GDPR rules and policies. All sensitive user data is securely encrypted.
Can I integrate Darqube price feed into my website?
Darqube offers custom integration solutions and widgets for thid party websites. Check Solutions section for more details.
What is the subscription price for accessing Darqube products?
Access to Darqube products is currently free. Premium subscription plans will become available soon.
How do I delete my account?
If you don’t want to continue, you can delete your account by sending a request to [email protected]com
What type of data does Darqube Terminal provide?
Darqube Terminal ofers access to news, tweets as well as fundamental, real-time and delayed price data of financial instruments
Which financial asset classes are covered by Darqube Terminal?
Darqube Terminal offers cross-asset coverage including Stocks, Indexes, ETFs, Mutual Funds, FX Currencies, Commodities and Bonds. Other assets classes in the near future will be added so please stay tuned.
Is macroeconomic data available in Darqube Terminal?
Yes. Macroeconomic events are available through Calendar widget available in the Terminal.
Can I integrate my price feed into Darqube Terminal?
Darqube partners with financial price and fundamental data providers on custom request. Check Solutions section for more details.
Does Darqube Terminal offer trading services?
Darqube Terminal is trading analytics and an investment research platform and does not offer trading.
What is Darqube Tradelab?
Darqube Tradelab allows users to build custom trading bots and launch them without coding required.
Which financial asset classes are covered by Darqube Tradelab?
Currently Darqube Tradelab offers coverage for Cryptocurrencies. Other assets classes in the near future will be added so please stay tuned.
Can I integrate my price feed into Darqube Tradelab?
Darqube partners with financial price and fundamental data providers on custom request. Check Solutions section for more details.
Does Darqube Tradelab offer trading services?
Darqube Tralab includes a live trading platform in which users can also create trial demo accounts for testing.
What type of services does Darqube Messenger include?
Darqube Messener allows users to add contacts, create chats, send messages and media files, join communities, make calls, follow news and tweets, analyse markets and create custom watchlists.
Are my messages securely encrypted in Darqube?
Darqube is compliant with GDPR rules and policies. Text messages, shared files and all personal user data is securly encrypted.
Can I make conference calls in Darqube Messenger?
At this moment only one on one calls are possible via Darqube Messenger.
How can I restore my chat history?
Once deleted, chat history can be restored on custom request sent to [email protected]
Which financial asset classes are covered by Darqube Terminal?
Darqube Data API offers historical and fundamental cross-asset data for including Stocks, Indexes, ETFs, Mutual Funds, FX Currencies, Commodities and Bonds. Other assets classes in the near future will be added so please stay tuned.
What is the quality of the data?
With institutional grade quality, our data is used by investment banks, hedge funds, FinTech companies, startups, and individual customers.
Do you provide students/startups discounts?
Yes, we do. Contact us [email protected] with a description of your case, and our sales team will make sure to find the optimal solution.
How quickly can I access the data?
You can immediately access US stock market data, forex, cryptocurrency, ETF, indexes, and international Level A exchanges. For some Level B stock exchanges, access is granted within 24 hours.
How do I cancel my subscription?
If you don’t want to continue, you can cancel your membership renewal by downgrading to the Free plan on the pricing page. Follow the prompts, and your membership will not renew from the next billing cycle. Please note that there are no refunds.
How do I get more help?
Contact us using this form.
Can I integrate Darqube widgets into my website?
Darqube offers custom integration solutions and widgets for thid party websites. Check Solutions section for more details.
Can I remove/change the Darqube branding (logo, name) from the widget?
Yes, you can remove/change or add your own logo in the advanced version of the widgets.
Can I change colors or font size in Darqube Widgets?
Yes. Upgrade to advanced widget for maximum customization.
Can Darqube built a custom widget for me?
Yes. Contact us [email protected] with a description of your case, and our sales team will get in touch with you.
How do I cancel my subscription to Darqube Widgets?
If you don’t want to continue, you can cancel your subscription renewal by downgrading to the Free plan. Follow the prompts, and your membership will not renew from the next billing cycle. Please note that there are no refunds.
How do I get more help?
Contact us using this form.
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